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Shipping terms for private clients Germany

The offer at www.acai.eu is aimed at large private buyers and B2B customers. Small quantities can be conveniently ordered via www.papafrost.de.
 
1) Registration
 
Please use your access data for login. New clients can order as "guests" or register during the shopping procedure.

Business customers need a registration in order to use the corresponding advantages and prices for professionals. CLICK HERE TO REGISTER AS A BUSINESS CUSTOMER.

2) Shipping conditions for private customers (commercial customers receive our B2B conditions on request)
 
 
  Frozen products Unchilled products
Mininum order amount: 16kg -
Shipping costs: 0 € -
 
3) Delivery of deep-frozen products
 
Shipping is carried out by a frozen food transport company. Orders of 16 kg or more of frozen goods are shipped daily (Mon-Fri) and delivered throughout Germany with a standard delivery time of 24-48 hours. Delivery takes place between 8:00 a.m. and 4:00 p.m. The goods are not delivered in insulated boxes and must therefore be transferred to a freezer immediately upon delivery.
 

4) Delivery of ambient products

Orders of these products are shipped with UPS from Monday through Friday and delivered within 24-72 hours if we receive your order until 11am.  Delivery time is between 8am and 7pm.